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How to Use Instagram Broadcast Channels to Build Brand Loyalty

Codi Foster
September 8, 2025

Instagram Broadcast Channels are one of the most effective ways to build community around your brand – and one of the most underutilized tools on the app. Whether you’re a creator, small business, or established brand, broadcast channels give you a direct line to your most engaged audience members. Let’s break down what they are, how to use them, and why they can become a powerful part of your growth strategy.

What is an Instagram Broadcast Channel?

Broadcast Channels are Instagram’s one-to-many messaging tool. Think of them as a hybrid between a group chat and a newsletter—but hosted directly in Instagram DMs.

  • One-way communication: Only the channel owner (or admins) can post, but members can respond to posts and prompts, react with emojis or vote in polls.
  • Direct delivery: Messages land right in subscribers’ inboxes, making it one of the most personal and direct ways to reach your audience.
  • Multi-format sharing: You can post text, images, voice notes, videos, polls, and prompts.

For brands and creators, it’s a way to connect with your audience without having to compete with the algorithm.

How to Create a Broadcast Channel

Getting started is easy:

  1. Go to your DM inbox and tap the edit/pencil icon in the top right corner.
  2. Select Create Broadcast Channel.
  3. Name your channel, choose your audience (followers or subscribers), and set preferences for discovery.
  4. Share the invite link to your Stories, posts, or bio to start building your channel.

How Brands Are Using Broadcast Channels

1. Build Anticipation for Launches

Clothing brands Parke and Set Active use their channels to tease upcoming drops, building hype and rewarding their most loyal fans with first looks. By giving members exclusive previews, they position their channels as the ultimate insider access. They also run giveaways for channel members, driving participation and loyalty.

2. Source Customer Feedback

Skincare brand Cocokind goes straight to the source: their customers. They ask for feedback on formulas, product ideas, and even naming new launches. This not only creates better products but also makes their customers feel like co-creators in the brand’s journey.

3. Share Product Education

Photo editing app Tezza uses their channel to teach users how to get the most out of their tools, sharing editing recipes, tutorials, and pro tips. By guiding users through best practices, they help their audience feel more confident and creative with the app.

4. Segment Big Audiences into Niche Communities

Large publishers like Netflix and Elite Daily use channels to connect with specific subsets of their larger audiences. Netflix launched a channel just for sports fans, while Elite Daily created one dedicated to Taylor Swift fans. The smaller, hyper-targeted approach makes these communities feel personal—even within massive audiences.

How Creators Can Use Broadcast Channels

It’s not just brands that can benefit—creators are finding innovative ways to deepen their relationships with followers.

  • Fashion & Lifestyle Creators: Share exclusive shopping links, let followers vote on upcoming content ideas, or drop outfit details before posting them to your main feed.
  • Service Providers: Business coaches, fitness trainers, or social media strategists can offer advice, share resources, and establish thought leadership.
  • Content Creators Across Niches: Use polls to decide what to film next, drop voice notes for a more personal connection, or offer first dibs on events, collaborations, or merch.

Tips to Maximize Your Broadcast Channel

  • Make it exclusive. Offer content your audience can’t get anywhere else.
    Stay consistent. Regular updates keep your channel active and subscribers engaged.
  • Use polls and questions. Even though channels are one-way, interactivity builds buy-in.
  • Promote it often. Share the invite link in your Stories, bio, and feed posts so new followers know it exists.

Instagram Broadcast Channels are more than just another feature, they’re a direct, unfiltered way to connect with your most loyal followers. By treating your channel as a VIP space for behind-the-scenes access, feedback loops, and exclusive updates, you can strengthen brand loyalty and create a deeper sense of community.

P.S. We’d love to have you in our Broadcast Channel

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